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All Systems Operational

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On this page you can check the status of all our services in real-time. Our smart engineers are working every moment to bring the best experience for you.

API Operational

Checkout & Other Widgets Operational

ChurnIQ Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 27, 2024

Partial API handling degradation

Resolved - The infrastructure works as expected from 02:10 CET on 27/04/2024
Apr 27, 12:29 CEST

Investigating - At 00:45 CET on 27/04/2024, we saw a substantial growth in the traffic coming to our platform. Our Auto Scaling (ASG) kicked off and started adding more instances to the infrastructure. At 01:00, the spike was massive and the ASG could not keep up the rate of growth. This affected about 50% of traffic between 01:00 to 01:10. Between 1:10 to 1:40, the unhandled traffic reduced to 30%. We took further manual actions at 1:44 CET to scale to a larger number of instances. From 1:53 CET, the unhandled rate further improved to 5-10% and by 2:10, the infrastructure managed to handle all the incoming traffic as expected.
Apr 27, 12:28 CEST

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

ChurnIQ - Overview - All Purchases Overview showing wrong data

Postmortem - Read details
Apr 19, 15:13 CEST

Resolved - The data is now returning the proper values. We thank you for the patience and apologize for inconvenience.
Apr 16, 11:30 CEST

Monitoring - A fix has been implemented and we are monitoring result.
Apr 15, 17:00 CEST

Investigating - We have noticed that the data displayed on the charts which is showing current active subscribers is not up to date and showing wrong numbers. We are currently investigating the problem.
Apr 11, 16:17 CEST

Apr 15, 2024

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.