MediaStore Widgets - service outage

Incident Report for Cleeng

Resolved

We experienced a service outage affecting MediaStore Widgets from yesterday, 12:26 CET until today, 14:10 CET.

Root Cause: Human error during deployment - an external dependency was installed without sufficient testing, causing the widget service to fail.
Impact: embedding of MediaStore Widgets was not working during this period.
Resolution: The problematic dependency was rolled back and service was fully restored at 14:10.

We apologize for the inconvenience and have implemented additional testing protocols to prevent similar issues in the future.

Posted Jul 08, 2025 - 00:30 CEST