Dear Broadcasters,

We would like to extend our apologies for any inconvenience caused by the recent incident affecting our SRM dashboard's performance. Our team has completed an investigation into the root cause behind the incident and we would like to share a more detailed analysis for your review. Please find the Root Cause Analysis document attached below.

We appreciate your patience and understanding as we work to prevent future incidents and improve system reliability.

Thank you for your continued support.

Best regards,
The Cleeng Team

Attachment: Root Cause Analysis