[Churn IQ 2.0] Service degradation

Incident Report for Cleeng

Resolved

The missing data is synchronised, data in ChurnIQ is updated.
Posted Aug 24, 2024 - 16:15 CEST

Identified

We are encountering a degradation of service with regards to the Churn IQ dashboard, which led to minor gaps in the data in exportable tables. Our team managed to already identify the root cause and we are actively working to resolve the matter.
Posted Aug 23, 2024 - 08:02 CEST
This incident affected: ChurnIQ.
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